Certificate II In Salon Assistant SHB20216

Course Information

  • Program Code SHB20216
  • Study Mode Blended Learning
  • Course Duration 28 weeks

Course Overview

The Certificate II in Salon Assistant is suitable for candidates who wish to become an assistant in a Hairdressing salon. It is also a great introduction to a career in Hairdressing. The course is very hands on with lots of theory and practical sessions at our fully operational hairdressing salons.

Students at this level will be able to demonstrate effective salon work practices, perform a limited range of hairdressing tasks, interact with customers and provide customer service.


As per the training package, there are no entry requirements for this qualification. However, Accend Education Group has its own set of entry requirements to ensure the program offered is suitable and appropriate for target learners. There are minimum entry requirements for each different target cohort for the program as listed below:

  • Demonstrated competence in the language, literacy, and numeracy levels when enrolling in the course. A pre-training review of an applicant’s language, literacy, and numeracy skills during the application process, will be conducted including one-on-one interviews
  • Domestic students under 18 years of age MUST provide written evidence of exemption from their school or the regional director at the Department of Education & Training
  • Domestic students seeking to access available/applicable government subsidies will further need to undertake assessment and provide evidence of their eligibility to receive the subsidies

Skills Covered

On completion, candidates will be competent to provide services including;

  • Prepare clients for service
  • Maintain tools & work areas
  • Interact and assist colleagues
  • Head neck and shoulder massage
  • Blow dry effectively
  • Receive and handle stock


Assessment methods may include:

  • Written and oral assessment
  • Demonstration/ Observation
  • Project/Assignment
  • Scenarios/ Roleplay
  • Portfolio of evidence
  • Workplace case studies

The hairdressing sector is predominantly comprised of small businesses, many of which are operated as salons by self-employed hairdressers. Students have access to a fully equipped Hairdressing salon services environment (simulated) for practical demonstration and observations of all appropriate units throughout the course. Practical tasks will be set for each student that relate to the course structure and hairdressing. Accend Education Group has hairdressing services open to the public, where students are able to maintain their skills required to successfully complete this qualification. An assortment of assessment methods structures this qualification including Practical Observation, Written Assessment, Project, and simulated Workplace observation. Students will have access to a full range of hairdressing resources required for this qualification. Assessments given to participants will occur in set tuition time (observational-based assessments) and outside class time (project-based assessments). All practical demonstrations will be observed by an Accend Education Group Trainer/Assessor. In meeting their obligations to train a trainee, Accend Education Group will ensure that:

  • The student has access to the full range of settings/experiences required to develop competencies in all aspects of hairdressing.
  •  The student has access to the full range of tools and equipment commonly used by workers employed in hairdressing.
  • The student will be instructed and supervised by a suitably qualified and experienced person.



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funding eligible

Accend is an Approved Training Provider for Government-subsidised training in Victoria. Eligible candidates can access government funding towards the cost of their training.